Welcome to dhaka 1208. This Privacy Policy ("Policy") describes how dhaka 1208 collects, uses, stores, and protects your personal information. This Policy applies to our website, mobile application, and all associated services.
By using dhaka 1208, you agree to this Privacy Policy. If you disagree with any part of this policy, please refrain from using our services and get in touch with us.
We may update this Privacy Policy from time to time. When changes are made, the revised date will be shown on this page, and you will be notified by email for any significant updates.
In brief: We only collect the information we need, keep it secure, and never sell it to third parties. Your privacy genuinely matters to us.
Dhaka 1208 collects the following types of information:
a) Information you provide directly:
- Identity Information: Full name, date of birth, National ID number or passport number.
- Contact Details: Email address, mobile number, current address.
- Financial Information: Bank account number, mobile banking number (bKash, Nagad, Rocket).
- Verification Documents: Photo of NID card, selfie or liveness check image.
b) Information collected automatically:
- Device Information: IP address, browser type, operating system, device ID.
- Usage Information: Pages visited and time spent, bets placed, login time and location.
- Cookies & Tracking: Session cookies, preference cookies, analytical cookies.
c) Information Received from Third Parties:
- Transaction confirmation data from payment providers.
- Risk assessment data from fraud prevention services.
Important: We never store your password, full card number, or CVV. Payment information is handled exclusively through PCI-DSS certified payment processors.
Dhaka 1208 uses your information for the following purposes:
| Purpose | Data We Use | Legal Basis |
|---|---|---|
| Account Creation & Management | Name, email, phone | Contractual Performance |
| Identity Verification (KYC) | NID, photo, date of birth | Legal Obligations |
| Payment Processing | Financial Information | Contractual Performance |
| Fraud & Risk Prevention | IP, device, and behavioral data | Legitimate Interest |
| Customer Support | Contact information, transaction history | Contractual Performance |
| Marketing & Promotions | Email, phone (with consent) | Your Consent |
| Service Improvement & Analytics | Usage patterns, cookie data | Legitimate Interest |
Opt out of marketing: If you no longer wish to receive our marketing emails or SMS, click the "Unsubscribe" link at the bottom of any email or support@dhaka1208.comto let us know.
Dhaka 1208 believes in your right to privacy. We do not sell your information. However, data may be shared in the following limited circumstances:
- Payment Partners: Necessary information is shared with bKash, Nagad, Rocket, and banks to process deposits and withdrawals.
- Identity Verification Agency: Only the documents necessary for KYC verification are shared with third-party agencies.
- Legal Authorities: Under Bangladeshi law, we are required to disclose information upon government or court order.
- Fraud Prevention: Risk signals may be shared with industry-level fraud prevention services to protect our users.
- Technology Service Providers: Server hosting, analytics, and customer support software providers process data on our behalf — all of whom are bound by strict confidentiality agreements.
Beyond the above, we will not share your information with any third party without your explicit written consent.
Dhaka 1208 uses cookies to enhance your browsing experience. We use three types of cookies:
- Essential Cookies: To maintain login sessions, ensure security, and keep the platform running properly. These cannot be disabled.
- Preference Cookies: To remember your language preference, theme, and other settings.
- Analytics Cookies: To understand which pages are most visited and how our services can be improved. This data is entirely anonymous.
You can manage cookies at any time through your browser settings. Please note that disabling essential cookies may affect the platform's functionality.
Third-Party Cookies: Our analytics tools use their own cookies. This data is fully aggregated and anonymised — you are never identified personally.
Dhaka 1208 follows industry-standard technologies and processes to protect your data. Key features of our security framework:
- SSL/TLS Encryption: All data transmissions are secured with 256-bit encryption.
- Database Encryption: Stored sensitive data is kept in encrypted format.
- Two-Factor Verification: OTP verification for an extra layer of security at login.
- Regular Audits: Regular security testing conducted by third-party experts.
- Access Control: Only authorized personnel have access to specific data.
- Data Backup: Regular backups are stored securely.
However, no transmission over the internet can be guaranteed to be 100% secure. We strongly recommend using a strong password and never sharing your login credentials with anyone.
Dhaka 1208 does not retain your data longer than necessary. Our general policy is as follows:
- Account Information: For the duration of active account use and 5 years after closure (as required by law).
- Transaction Records: Up to 7 years, in accordance with Bangladesh financial regulations.
- KYC Documents: Up to 5 years after account closure.
- Customer Support Conversations: Up to 2 years.
- Analytics Data: In anonymized form for up to 2 years.
- Marketing Preferences: Until you withdraw your consent.
Due to legal obligations, certain data may not be deletable before its designated retention period.
Dhaka 1208 respects the following rights you have regarding your personal data:
- Right to Know: You can find out what information we hold about you and how we use it.
- Right to Access: You can request a copy of the information we hold about you.
- Right to Rectification: You can request corrections to any inaccurate or incomplete information.
- Right to Erasure: In certain circumstances, you may request that your data be deleted.
- Right to Restrict Processing: You can request that we limit how your data is used for any specific purpose.
- Right to Portability: You can receive your data in a readable, portable format.
- Right to Object: You may object to your data being used for marketing or research purposes.
To exercise these rights support@dhaka1208.comto email us. We will respond within 30 days.
Identity Verification: To protect your information, we will verify your identity before processing any rights request. This is done solely for your security.
Dhaka 1208 is strictly for users aged 18 and above. We do not knowingly collect information from anyone under 18.
Date of birth is verified at registration, and age is confirmed through the KYC process. If we become aware that a minor has created an account, that account will be immediately closed and all associated data will be deleted.
For Parents & Guardians: If you believe your child has created an account on dhaka 1208, please support@dhaka1208.comto reach us. We'll act promptly.
We may update this Privacy Policy from time to time. For significant changes:
- The "Last Updated" date at the top of this page will be revised accordingly.
- A notification of the change will be sent to your registered email.
- For significant changes, a notice will be displayed on the platform.
Continued use of dhaka 1208 after any changes will be considered acceptance of the updated policy.
For any questions or concerns regarding our Privacy Policy, please contact us:
- Email: support@dhaka1208.com
- Live Chat: Click the chat icon on the platform (available 24/7).
Related Pages: Terms & Conditions | Responsible Gaming